GMS Known Issues

Please vist https://help.rfu.com/support/solutions/articles/15000034625-known-issues-log

March 11th 2021

Todays biggy is the top one

*         People Dashboard stats not pulling across correctly for adult players, adults players with memberships and coach data.  This is currently being investigated.  Please note that this data still can be pulled from People  > Everyone with added search filters.

*         Under 6 records and registration; clubs are not currently being notified if a previous U6 player now registers as an U7 via the 're-registration' process. A solution to the notification is currently being investigated.

*         Bulk Upload Function via Add People; ability to bulk upload records via the 'add people' function currently producing error. This is being investigated. Individuals should be encouraged to manage their own record in GMS. Please be mindful that individuals can login to GMS and add themselves to a club via the 'add' function next to 'My Organisations' on their personal dashboard, visible when logging into GMS.

*         Booking on to 'Game changers' courses, when receiving a direct link to the 'Game changers' course some users have reported having issues adding the course to the basket. This is due to the course being full. We are currently working with our 3rd party supplier to improve the signposting on this page to notify users that the course does not have any available places.

About the Author

By GeraldBurden / Editor, bbp_participant, s2member_level1 on Mar 11, 2021